Бесцеремонно обманывающий персонал на ресепшин... при том, что видели меня с трудом хромающим, решили отослать в другой бизнес зал, мотивируя заполненностью при полупустом зале!!! Я в шоке!!! 🧐👎😫
Upstairs is very quiet and has hardly anyone there so good if that's what you want. Downstairs though has a better atmosphere with music playing though busy. Food and drinks are good n both floors.
A step better than the Plaza Premium Lounge in Terminal 4. Spacious & more pleasant environment with the wall garden greenery. Food selection is more western with authentic English breakfast on offer.
Awesome Skyteam Lounge @Heathrow. Free video games, beautiful live plants on all the back walls. Windows along outer wall to see planes. And decent salad, pastas, fruit, meats & cheese, crackers etc.
People obviously don't read these tips as upstairs is always empty when I check in ;). 😊 ..... But yes DO go upstairs to the second floor for some peace and quiet.
Crowded but one of the best Skyteam lounges around. Decent (hot) food, good range of newspapers/magazines and comfy washrooms. The only place you can get same day european newspapers at T4
Only lounge with a living wall and good choice of food and drink for a lounge especially hot food. Serve yourself is the best aspect. Upstairs is quieter however you get to see diverse people on 1st.
Go upstairs ... Almost always empty. Same amenities as downstairs but with lots more privacy. This photo was taken at 6:40 am on a busy Saturday for International flights and I am the only one here.
In the pure Air France flavor of lounges. The upper floor is often less crowded. Desktops, wifi, but a lack of power sockets overall. Nice food, although sometime sparse pre-6am. Bonus: sunrise view.
Totally agree on the upstairs. If you have carry-on luggage, take the somewhat hidden lift to the 2nd floor. It's in the back corner to the left of the buffet.
If you forget your gold card it's worth paying £25 for a voucher. Free good food, free unlimited wifi and quiet especially upstairs. Consider £12 in apostrophe and sitting around
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More basic than Plaza Premium and scrambled egg is dry and chunky in comparison to creamy. It’s an ok lounge but unexciting. Staff are happy and friendly. Accessible with Priority Pass.
Very nice lounge! Worth visiting when your in terminal 4. (When you have access to it) groundlevel can be very busy, so don't forget that there is 1st floor.
They should introduce a rule - NO PHONE!! Also some people should realize they are not speaking a unique language! There might be people around who understand them.
Le personnel est insolent. Lorsque vous demandez ou sont les œufs brouilles, la réponse est voulez aider le chef qui est en train de le faire. salon pratique mais sans +
The Skyteam lounge also operates as the lounge for Star Alliance and United in Terminal 4. Wifi took a moment to connect on my iPhone but once it did it was plenty fast.
Decent lounge. The downstairs gets crowded, but most people don't even realize there's a 2nd level, which is usually much less crowded and has better views.