Hertz

Houston

Избранные подсказки

  • JanAvoid renting or dropping cars between 5:00-6:00 pm - its always busiest hour of the day. Average waiting time is 30 mins.

    Jan

  • Stephan P.On the question "what's good here?" I can only say... The talk - had to wait 45 min on a car without GPS (ordered), not cleaned and desperately in need of service. The manager came to 'talk the talk'

    Stephan Plomp

  • MoritzDon't expect them to have your car just because you have a guaranteed reservation

    Moritz

  • Nathan H.Be prepared to wait

    Nathan Hamilton

  • Stacey F.Gold membership has its privileges! Just get in and go!

    Stacey Frank

  • Lisa P.Be a gold member so you don't have to wait, there's always a line! But they're very friendly!

    Lisa Peek

  • @djdonx d.Shuttle needs to be more frequent

    @djdonx djdonx.com

  • @djdonx d.Apparently you cant return between 1am and 4am. "They are closed" they say.. foolery I say

    @djdonx djdonx.com

  • Allen C.Worst Hertz in the country by far! Over ten minute wait times for shuttles! I hate this place!!!!

    Allen C

  • Dione D.Gold Membership makes car rentals quick and painless. Also, Ray gives fantastic customer service.

    Dione D

  • Steven S.Probably the worst Hertz for arriving passengers in the country. Be prepared to see every other shuttle at least 4 times before you get picked up

    Steven Sowinski

  • Jack L.Not the best Hertz location. Service is pretty sloppy.

    Jack Lakkapragada

  • Jake B.Awful Hertz location, doesn't have cars or your name on the Gold board half the time. Also won't let you use the general line if you are a gold member, even if no one is in it and gold has 10 people.

    Jake Bender

  • Bill S.Go to enterprise. One week, on my third vehicle because of problems with the car.

    Bill Schellenbach

  • Todd D.Be warned: if you rent from here it's not an on-site drop off / pickup, it's actually a couple miles away from the airport.

    Todd Davis

  • Raul G.We had a problem with a rental. The service center kept giving us conflicting information. We did not get reimbursed for our taxi ride back to the airport.

    Raul Gallegos

  • Marc S.It can be a long wait for an “attendant”. 15 minutes and counting.

    Marc S

  • Nathan H.Gold club is better so you don't have to deal with the wonderful customer service people behind the counter

    Nathan Hamilton

  • Scott C.Make sure your car has plates.

    Scott Crowell

  • Carit S.Say no to the gps option. It's mounted in the car anyway, so you'll get it for free

    Carit Stenberg

  • Héctor C.You can now pick any car you like from the lot (in the category you paid for obviously)!!

    Héctor Castillo

  • Rick G.Get here early or they may run out of cars

    Rick Goodman

  • Judy S.Leave an extra 20 minutes to get to terminal from car drop off

    Judy Stobbe

  • ToshiGo with National Car Rental instead. Terrible, high-mileage cars here.

    Toshi

  • Maty C.The lady at the counter kept insisting that declining insurance when using a gold mastercard was shocking and unheard of, very annoying.

    Maty Castro

  • Tom D.Horrible customer service even for gold members! Do yourself a favor and rent elsewhere.

    Tom Daniels

  • Ashlie L.My mom is the best employee there great customer service always

    Ashlie Lewis

  • Andres I.Terrible service by phone and even worst in the counter

    Andres Imperial

  • Liz L.The worst rental car place in the nation. What a shithole.

    Liz Le

  • Kelly S.These people are slow and don't know what customer service is. How do you not know that military members can have expired license with Military ID?

    Kelly Shurgot

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