Michael G.

"Wouldn’t allow us to pay the tip with a credit card and wouldn’t allow us to pay the bill with a mixture of cash and credit card, very inflexible."

"Using key card in the elevator before being able to select your floor does not work quickly enough resulting in missing my floor on the way up and having to stop the elevator on the way back down."

"Good value haircut and the staff don’t engage in the usual barber’s chat about sport, holidays, etc."

"Very poor lounge, and they let any one in for €30."

"You can't reserve a table but it's worth the wait."

"Since John Lewis have offered free coffee and cake to their loyalty card holders the queues can be horrendous."