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- Colleen KАпрель 9, 2016Staff was v friendly and helpful, esp considering all the cranky/crazy stranded fliers they were dealing with.
- Juandolar JuandolarЯнварь 17, 2015Perfect place for relax , staff friendly and helpful , excellent location
- Ben StaplesДекабрь 30, 2012Car lot was full so they made me park on the street. Tough cookies. Check in time is 3:00 and they don't do early check in. Not the greatest experience.
- Jadin BestМарт 24, 2016These guys have a New Gm now I was told they are getting ready to do some awesome. Can't wait to see what it is
- Laurie SheinhausФевраль 4, 2014You will never guess what I found in the night table draw when I got to my room? Also, Heating/chilling system rattles constantly!
- BbugmyМай 13, 2013Was check in by Maria at guest counter. Very friendly. Luckly I was a HH member or else check in would be long.
- Christina ChinОктябрь 20, 2019Flight was canceled and was put up here for the night. Really dated place, felt kinda musty old too. I guess fine since it was free but i wouldn't pay to stay there. No free bfast
- Mike BryanОктябрь 2, 2012Go see Cheryl at the bar. She's awesome and I can't thank her enough for her hospitality.
- TristanИюль 29, 2015Do people stay here by choice? Virgin Atlantic sent me here due to missed connection.
- Sara CollinsОктябрь 27, 2019Old outdated rooms, tiny bathroom even in suite. Serves it’s purpose for shut eye in a bed near the airport.
- Mandy MacMillanАпрель 29, 2013Alittle miffed that the curtain doesn't block out all ambient light from outside.
- David HeyИюль 9, 2016The hotel is fine but expect to wait 45 min. For the airport shuttle. Both pick-up and drop-off the next day took over an hour each way. Poor way to run an airport hotel.
- The neighborhood and cookies aren't bad, but everything else is! Brown water, intermittently working A/C, worst customer service (too many reasons to name on here) no continental breakfast either!
- Mikki NaschАпрель 4, 2013Should find a way to get this message before booking - all true, shuttle bus does not come - though they keep promising it will be "right there" and you are left to freeze on the sidewalk- sucks!
- Petra LynchИюнь 19, 2017We waited 1 hour for the shuttle to pick is up..all other hotels were picked up way before us. rooms were dirty and need updated..
- Jared ElliottМай 27, 2012The shuttle from the airport took 45 mins and no one seemed to know why. Very lazy staff that doesn't seem to care. I can't believe Hilton would associate themselves with such nonsense.
- No towels in the room when I checked in and after a call to FD, hours later, still no towels. Wish my company would put me in another hotel.
- Marcela L.Декабрь 31, 2013La comida del casino es muy cara para la poca variedad y lo desabrida q es. usd27 x arroz y/o fideos y pescado. Verduras, solo brócoli y ensalada de lechuga. Nada mas. Fome. malo.
- Veronica RiveraМарт 19, 2013Horrible housekeeping! First day, beds undone, washcloths gone and not replaced. 2nd day called so they can fix the beds, took our towels again (all of them) and didn't replaced.
- Rodrigo RoffФевраль 23, 2015Horrible Service, smelly room, no hair drier, front door no auto-close, bathroom door no closes, shower security bar is loose, too noisy air conditioner.
- Andy HooperСентябрь 4, 2013Dreadful service, shuttle driver was high. Took 45 min to get .2 miles at midnight. A disgrace to the Hilton brand.
- Ashley CrawleyМарт 19, 2013Smelly floor..horrible management ..seen staff take food from someones plate and put it back on buffet. .dirty water..bellman was rude...THE COOKIES ARE AWESOME
- Veronica RiveraМарт 19, 2013Not the Hilton I've experienced in the past. Glad it was a business trip and I didn't pay for the room. Very bad experience. Will not come back here.
- Long wait for rooms after a redeye flight . Disopointed with the service this morning.
- ALESHA BELLМарт 19, 2013Smelly rooms, Tub Clogs while showering, Dirty Water, The food is terrible and the staff is a bunch of idiots...
- Jennifer L.Май 19, 2012The people at the front desk are soooo rude. And the service sucks!! I dont recommend this hotel at alll!
- the graveyard shift staff is terrible.. really bad guest service, specially the night manager
- Karen BrennanМарт 10, 2012Terrible guest service here. Especially the 3rd shift. Bad Hilton standards.