At the departure terminal... Beware of half-drunk guys eager to help foreigners with baggage and declarations... No idea what it is they are after but very strange...
Be careful about ppl approaching you asking abt your flights (before customs), they will make fake phone calls, 'confirm' your flight and then ask money. Don't fall for this scam.
ALA is the largest international airport in Kazakhstan. It is located about 18km from the centre of Almaty, the country's largest city and commercial capital.